Testimonials

|Testimonials
Testimonials2020-03-17T14:00:49+00:00

TESTIMONIALS

“The feedback on the fires have been so exceptional that I had to leave the details for the fire and supplier at the Hotel Reception as so many guests enquire about this “mystical” electric fire.”


Meurig Jones, Portmeirion Hotel
“Lovely to be still able to receive a personal and highly professional service, knew exactly what was required in both appearance and heat output to match our requirements.”


“From our very first visit to Colwyn Fireplace Centre’s showroom, the highly knowledgeable staff knew exactly what we needed and guided us through the selection process to find our new fire and fireplace.”


Mr & Mrs Kerr, Chester

“In-store, the staff are very friendly and were happy to take the time to explain the features of various fireplaces and options available. Once ordered, it arrived within the promised time and was fitted yesterday. The subcontractors for fitting (Steven and Lewis) were very approachable, happy to answer questions and ensured we were fine with the instructions (the fireplace has a remote control) before leaving the living room as tidy as when they arrived. Very definitely recommend.”


Ian Polhill, North Wales

“In my experience an extremely professional firm run by family. They offer a full range of fires and hearths if required. The team are knowledgeable and eager to assist and advise. I was surprised to discover just how complex the fitting of a new fire can be- but from first home appraisal to final testing and approval the job is professionally done. Highly recommended.”


Alan Houghton, North Wales
“Dealing with Colwyn Fireplace has been a pleasant and professional experience. I was given my day for installation they turned up and it was finished when they said it would be.

My dealing with Richard via email have been particularly helpful and he guided me through the process of what happened next when my fireplace did not pass it’s emissions test (quite common with new installations)

A big thank you to the team and in particular Richard – and to Steven who with his team installed my fireplace. Steven was very knowledgeable and is the engineer who tested the fireplace.

Thank you to Colwyn Fireplace Centre.”


Jack Smith, North Wales